
Support Hub
HOW DO I USE HYDRO-PAW?
Simply press and hold the button to fill the trough with water, then let your dog drink. When they're done, press the button again to drain any leftover water back into the bottleβno waste, no mess. The one-hand operation makes it easy to use while holding a leash.
HOW DO I CLEAN IT?
Wash with warm soapy water. We recommend cleaning it after each use to keep it fresh and hygienic.
WILL MY DOG ACTUALLY DRINK FROM IT?
Dogs aren't picky. If there's fresh water, they'll drink it. The trough design mimics a small bowl, making it intuitive for dogs of all sizes. Most pups take to it immediately, especially when they're thirsty after a walk.
WHY IS PORTABLE HYDRATION IMPORTANT?
Dogs can't sweat like humans. They regulate temperature by panting, which causes them to lose water rapidly. On walks, especially in warm weather, dehydration can set in quickly and lead to overheating, fatigue, or more serious health issues. Having water on hand means you can hydrate your dog the moment they need it, not when you get home.
IS THE MATERIAL SAFE FOR MY DOG?
Hydro-Paw is made from BPA-free ABS plastic. It's antibacterial, non-toxic, and safe for your dog to drink from.
OUR CUSTOMERS
Our greatest priority is you: the customer.Β We require that every aspect of our customers' experience is of theΒ highest standard possible.Β This means that:
- The customer always comes first
- We use only the most secure industry-leading payment processors
- We offer FREE shipping WORLDWIDE.
- Our Aussie support team is ready and waiting 24/7 for any questions you have.

